Report finds job talent shortages: 44% of employers say it's a problem

Feb. 21--Forty-four percent of American employers say they can't find the talent to fill their staffing needs, according to a survey that Manpower Inc. released today along with a new branding campaign.
The Glendale staffing company interviewed 33,000 employers in 23 countries and territories, including 1,275 in the United States, and found that 40% of the respondents worldwide reported skill shortages -- ranging from 78% in Mexico, 66% in Canada and 58% in Japan, all the way down to 13% in India.
"We knew this was coming. This is nothing new," said Jeff Joerres, president, chief executive officer and chairman of Manpower.
Demographics and a shift in the skills and training needed for many jobs are combining to force more employers to figure out how they can get the workers they need or get the work done through technology or sending the work elsewhere.
"It's something we have to grow accustomed to and learn how to deal with," Joerres said of skill shortages.
"I think everybody's aware of it, but these are long-term problems."
More support for education and vocational technical education is one way to address shortages, said Joerres, who was at Bradley Tech High School in Milwaukee for Mayor Tom Barrett's "state of the city" address.
Joerres also was on hand for President Bush's visit to Johnson Controls Inc., for which Joerres is a director.
Manpower's report on talent shortages comes as the company brandishes a new logo and marketing campaign to better reflect how the company has evolved over its 58 years, Joerres said.
The campaign has taken two years, included at least five hours of training for each of Manpower's 30,000 employees worldwide, and cost more than $10 million, Joerres said. That cost is in addition to the $50 million a year that Manpower spends on advertising, which is about to go up 30% a year.
The change is aimed at updating Manpower's image as a place for employers to turn with their staffing questions.
Manpower began in 1948 when a couple of Milwaukee lawyers found themselves shorthanded on secretarial help and decided to start a business hiring out workers for temporary placements.
They became pioneers of the temporary help industry, which last month employed more than 2.6 million Americans, according to the Bureau of Labor Statistics.
Today, Manpower -- still the nation's largest staffing supplier -- has $16 billion in yearly revenue from 400,000 clients and 4,400 offices in 72 countries.
In recent years, Manpower has fashioned itself as a provider of a full range of employment services, helping employers recruit, assess, select and train employees, as well as counsel and redirect those workers whose jobs are completed.
As part of its makeover, Manpower has consolidated more than 200 brand names around the world into five: Manpower, Manpower Professional, Elan, Jefferson Wells and Right Management.
Dean Amhaus, president of Spirit of Milwaukee Inc., a non-profit civic marketing group, said Manpower's report on talent gaps is another example of how the company has built a reputation for itself as an authority on employment
"They are seen as the experts in employment around the country and around the world," Amhaus said.